At present, “easy to buy a car is difficult to repair” has become a topic of concern in the new energy vehicle industry.

“The lack of professionals is the main root cause of this congestion. At present, the market has a wealth of experience in professional new energy maintenance personnel are few and far between. In addition to some host manufacturers in the construction of their own official after-sales service, third-party new energy service stores are few. This is one of the main reasons why it is difficult to repair new energy vehicles.”

New energy vehiclemaintenance resistance

Although the maintenance of new energy vehicles and fuel vehicles belong to the major categories of auto repair, but in practice, the two are two completely different concepts.

“Fuel cars are still essentially 'engine, chassis, transmission' these mechanical components, from the birth of the fuel car so far this hundred years, the core principle of its operation has not changed. However, new energy vehicles have changed the technical structure and route of the car from the power, and its important is the battery, motor, electronic control of the three electric systems.” Fuel car auto repair experience is not a way to replicate on top of new energy car auto repair.

The difference between new energy and fuel car maintenance principles, the most intuitive problem brought about by the fuel car repair master is mostly mechanic master, many do not know the principle of electrification, it is difficult to carry out new energy vehicle repair. “One is an automobile repairman's license, one is an electrician's license, which is the qualification required for induction in most places.” The staff of the above auto repair stores said.

Salary increase of 20% is still difficult to recruit professional technicians

“Can not find experienced professional maintenance personnel,” has become a new energy vehicle repair difficult to highlight the reasons.

At present, the market for new energy maintenance technicians are mainly divided into primary, intermediate, senior three categories. The first category is to know the new energy basic maintenance knowledge, can be simple disassembly and testing of the auto repair master; the second category is to do the general fault diagnosis and elimination of the vehicle; the third category is to accurately repair the three power system of experienced masters. f6 big data research institute's data show that, from 2020 to 2023, the proportion of stores able to provide the three power repair from 0.2% to 1.3%, according to the 10 thousand research sample, only 130 can provide this service.

　　Zhang Yanhua, president of China Automobile Repair Industry Association, said at the China Electric Vehicle 100 Forum (2024) that among the 1.03 million talent gap, new energy automobile after-sales service talents accounted for 80%, equivalent to 824,000 people, and at present, China's skilled personnel engaged in the maintenance of new energy vehicles is less than 100,000 people.

Hundreds of billions of market breeding new opportunities

The improvement of the relevant standards and norms of the new energy automobile aftermarket is accelerating.In 2016, the China Automobile Repair Industry Association Technology and Standardization Committee was established, and after 2017, a number of group standard norms were introduced, which to a certain extent pushed forward the standardization process of the industry, but the construction of new energy automobile aftermarket system is relatively slow to promote the construction speed.After 2021, the relevant maintenance norms of the new energy automobile field began to be drafted, and the certification of technical personnel began to be issued. Maintenance specifications began to be drafted, and technical personnel certification training programs were launched one after another.

Although the new energy aftermarket now has a lot of problems, but also in the breeding of new opportunities. Data show that from January to September this year, China's automobile production and sales were 21.47 million and 21.571 million, production and sales both exceeded 20 million, new energy vehicle penetration rate has exceeded 50%. And according to “China's automotive aftermarket maintenance industry white paper”, the average maintenance of new energy vehicles customer unit price of about 1,500 yuan, if the average annual maintenance of the user 2 calculations, only the new energy automobile insurance and maintenance market size is about 300 billion yuan.

“All parties need to form a synergy and work together to make this market cake bigger and better.” This is the common wish of practitioners.